JOIN TONGA DEVELOPMENT BANK – SHAPE THE FUTURE OF BANKING IN TONGA
VACANCIES
1. MANAGER OPERATIONS
2. MANAGER COMPLIANCE
1. Manager Operations
Applications are invited from suitably qualified and experienced candidates for the position of Manager Operations, based at the Tonga Development Bank’s Head Office and reporting directly to the Chief Executive Officer.
Role Purpose
The Manager – Operations is responsible for leading Branch Operations, driving business growth initiatives, and overseeing day to day operational activities, including Teller operations and selected digital and online banking products and services.
Key Responsibilities
- Oversee daily branch and operational activities to ensure efficiency, compliance, and service excellence
- Lead and support business development initiatives and key strategic projects
- Drive customer service standards and continuous process improvements
- Monitor branch performance, reporting, and operational risk
- Manage and develop staff to achieve high performance and productivity
- Support marketing initiatives to promote products and grow the Bank’s customer base
- Ensure compliance with banking policies, regulatory requirements, and internal controls
Skills and Experience
Key Requirement:
- Proven experience in banking operations, lending, or risk management
- Strong leadership and people management skills
- Sound understanding of banking regulations and operational processes
- Strong analytical, communication, and problem-solving skills
Key Attributes
- High level of integrity and professionalism
- Strong customer focus and commercial acumen
- Ability to lead change and drive results
- Excellent planning and organizational skills
Qualifications:
Relevant Tertiary qualification in Finance, Law, Compliance, or a related field. A minimum of 5 years’ experience in regulatory compliance, banking operations, or financial services is required, with 7+ years and leadership experience considered an advantage.
Remuneration:
The post of Manager Operations is classified at Band 4 with a salary scale ranging from TOP$46,958 to $70,437per annum, depending on experience and qualifications.
Benefits:
Attractive benefits are also available including staff loans, retirement fund scheme and excellent opportunities for advancement.
Applications:
Internal Candidates interested in this role should submit their applicationsthrough their Managers.
Deadline:
Deadline for All applications is Friday 22 May 2026, 4:00pm.
For further enquiries, contact Human Resource division, Head Office at phone 23-333.
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2. Manager Compliance
Applications are invited from suitably qualified and experienced candidates for the position of Manager Compliance, based at the Tonga Development Bank’s Head Office and reporting directly to the Chief Executive Officer..
Role Purpose
The Manager Compliance is responsible for ensuring the Bank and its subsidiary comply with all statutory, regulatory, and prudential reporting requirements. The role also supports corporate governance, AML/CFT compliance, and regulatory reporting obligations to NRBT, Government agencies, and overseas regulators.
Key Responsibilities
The successful applicant will be responsible for:
- Coordinating and ensuring timely and accurate statutory reporting to NRBT, Ministry of Finance, Companies Office (Tonga, NZ, Australia), and other regulators
- Overseeing AML/CFT compliance activities, including suspicious transaction monitoring and reporting to FIU/TRA
- Maintaining regulatory registers including unclaimed monies, share register, directors’ interests, and compliance records
- Ensuring compliance with corporate governance policies, legislation, and banking regulations
- Managing correspondence and compliance requirements with correspondent banks, SWIFT, Currency Cloud, Visa, and other international partners
- Monitoring regulatory deadlines and maintaining a compliance tracking system
- Supporting insurance renewals, asset coverage reviews, and claims processing
- Support the Chief Risk Officer in delivering regulatory, governance, and operational initiatives
Skills and Experience
Key Requirement:
These are the essential baseline expectations required for the role.
- Strong knowledge of AML/CFT requirements and banking regulatory frameworks
- Experience in statutory and regulatory reporting processes
- Understanding of corporate governance and financial compliance obligations
- Ability to work under strict deadlines in a highly regulated environment
- High level of integrity, confidentiality, and professional conduct
- Ability to operate effectively in a compliance-driven banking environment
Key Attributes
The ideal candidate will demonstrate:
- Strong integrity, professionalism, and ethical judgement
- High attention to detail with strong analytical and problem-solving ability
- Effective communication and stakeholder management (including Board/regulators)
- Ability to work under pressure with strong planning and time management
- Self-driven with ability to work independently and take ownership
Qualifications:
Relevant Tertiary qualification in Accounting, Finance, Law, Compliance, or related field. A minimum of 5 years’ experience in regulatory compliance, banking operations, or financial services is required, with 7+ years and leadership experience considered an advantage..
Remuneration:
The post of Manager Compliance is classified at Band 5 with a salary scale ranging from TOP$37,907 to $56,860per annum, depending on experience and qualifications.
Benefits:
Attractive benefits are also available including staff loans, retirement fund scheme and excellent opportunities for advancement.
Applications:
Internal Candidates interested in this role should submit their applicationsthrough their Managers.
Deadline : Deadline for All applications is Friday 22 May 2026, 4:00pm.
For further enquiries, contact Human Resource division, Head Office at phone 23-333.
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