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7837 US Peace Corps Vacancy 19 March - 8 April 2024

Peace Corps Tonga

VACANCY

PERSONAL SERVICES CONTRACTOR (PSC) VACANCY ANNOUNCEMENT - QUALITY ASSURANCE SPECIALIST

OPEN TO: All Interested Candidates
POSITION: Quality Assurance Specialist, Personal Services Contractor  
OPENING DATE: 18 March 2024
CLOSING DATE: 08 April 2024
WORKING HOURS: Full-time, 40 hours/week

The Peace Corps is a U.S. governmental agency that promotes peace around the world by sharing one of America’s greatest resources: Volunteers.  The Peace Corps has been operating for over sixty years in 139 countries; the agency’s mission is to promote world peace and friendship, and the goals are: to help the peoples of interested countries and areas in meeting their needs for trained men and women; to help promote a better understanding of the American people on the part of the peoples served; and, to help promote a better understanding of other peoples on the part of the American people.  (see www.peacecorps.gov for additional information)

Peace Corps/Tonga places American Volunteers in two-year assignments in rural villages and peri-urban locations across the country.

The United States Peace Corps seeks a Quality Assurance Specialist (QAS) to serve as a full- time, long-term personal services contractor based in Nuku’alofa Office.

The Quality Assurance Specialist will:

  1. Quality Assurance Champion:  Serve as Peace Corps/Tonga’s champion for adopting a quality assurance and compliance culture including serving as the primary Point-of- Contact (POC) for post’s records management program. 
  2. Volunteer Site Management:  Responsible for the overall coordination and ensuring maintenance of site management file documentation 
  3. Volunteer Information Deliverable Application (VIDA) POC:  Responsible for oversight of VIDA at post, ensuring VIDA is used throughout the Site Management, Volunteer Management, and Emergency Action Plan (EAP) Event Management processes. 
  4. Mandatory Trainings Tracking:  Tracks status of all mandatory staff trainings in collaboration with Senior Leadership
  5. Track and Close Audit and Review Recommendations:  Tracks Office of Inspector General (OIG) and Peace Corps Safety & Security Officer (PCSSO) recommendations for post, along with other formal recommendations from other offices if appropriate. 
  6. Other Duties as Assigned:  Performs other duties or assignments, when deemed necessary by the Country Director or designee, for the successful implementation of Peace Corps program(s) and/or operations in Tonga.

Refer to the Full Statement of Work for additional details by contact PC Office.

REQUIRED QUALIFICATIONS:

Education: Has a Bachelor of Science, Bachelor of Arts or higher degree 
Prior Work Experience:  At least five(5) years of professional work experience 
Language Proficiency:  Professional oral and written English and Tongan proficiency

Experience and Skills:

  • Experience with records management, audit, compliance, or project management.
  • Strong background in data standardization, process facilitation and management (Organizational development, tracking tasks and processes and ensuring accurate documentation)  
  • Advanced computer proficiency in MS Office: Windows, Excel, Word. 
  • Experience working with database management software. 
  • Demonstrated intercultural competence, diversity, equity, inclusion, and accessibility related skills and experience  
  • Demonstrated ability to synthetize, interpret, and apply regulations  
  • Versatility: ability to take initiative to resolve problems 
  • Detail-oriented and organizational skills 
  • Demonstrated ability to work effectively in a multi-cultural team 
  • Strong written and oral communication skills  
  • Experience effectively coordinating complex processes across multiple business units

TO APPLY:

Interested candidates should submit their CV and a cover letter in English by:

Email: to-hrtonga [at] peacecorps [dot] gov
In person: Peace Corps/Tonga Office, Hala Tupoulahi, Fasi-moe-Afi, Nuku’alofa
Or Call: 25-466 ext.112.

Please list “Announcement Number: 24-001, Quality Assurance Specialist” in the subject line of the email. Only complete applications received by the deadline of Friday, 08 April 2024, 5 PM will be considered.

The United States Peace Corps is an Equal Opportunity Employer.