REQUEST FOR EXPRESSIONS OF INTEREST
(INDIVIDUAL CONSULTING SERVICES)
ICT Officer for Project Management Unit, HEART Project
| Country: | Tonga |
| Implementing Agency: | Ministry of Health |
| Project Title: | Pacific Healthy Islands Transformation (PHIT) Project |
| Source of Funding: | P508550 / IDA-E5270 |
| Assignment Title: | 3.2.05 ICT Officer |
| Reference No.: | TO-TON-MOH-534224-CS-INDV |
| Duration: | Initial contract for two (2) years, extendable annually upon mutual understanding and performance up to duration of project (5 years) |
| Probation: |
Six (6) months’ probation period may extend depending on candidate’s satisfactory performance. |
| Expected Start Date: | July-August 2026 |
The Kingdom of Tonga has received financing from the World Bank for an exciting project, the Pacific Healthy Islands Transformation (PHIT) Project to support the health sector development in Tonga. The ICT Officer position will be part of the Project Management Unit (PMU) of the HEART Project in the Ministry of Health (MOH)
The position is a full-time contract for 2 years, with an annual extension based on mutual understanding and satisfactory performance up to duration of the project of 5 years. Contract staff will be required to provide hands-on support in this area of specialty, across a range of project activities.
The advertised position is now available and applications are sought from suitably qualified candidates based on the selection criteria expressed in the Terms of Reference (TOR) below.
- 3.2.05 ICT Officer (FMO) [TO-TON-MOH-534224-CS-INDV]
- https://drive.google.com/file/d/1vlSFhdZeqt6tIa-I3ydVbOvDEZjzsdEQ/view?u...
The Implementation Agency now invites eligible individuals (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services (attach curriculum vitae with description of qualifications, experience in similar assignments, similar conditions, etc.).
The criteria for selecting the Consultant are:
EXPERTISE REQUIREMENTS (as per TOR):
Minimum Requirements (40 points):
- At least 3 years professional experience in supporting the planning, coordination, or implementation of digital systems or ICT enabled programmes, preferably within the health sector or government environment.
- Demonstrated experience working on digital health, health information systems, or ICT supported service delivery programmes, including coordination with technical and non technical stakeholders.
- Experience with ICT support/operations (networking, endpoints, user administration)
- Hands‑on experience with connectivity troubleshooting, endpoint protection, and basic scripting
- Strong communication and training skills
- Strong understanding of data quality, data use, and reporting in the context of digital systems (not limited to M&E).
- Fluency in English and Tongan, both written and oral
- Commitment to data privacy and safe telehealth practices
Desirable Requirements (30 points):
- Experience in health sector ICT, telehealth workflows, or LMS/registry solutions
- Experience supporting project implementation within a government Ministry, PMU, or development partner–funded programme.
- Knowledge of AI tools, eLearning platforms, and interoperability concepts
- Experience in FHIR or HL7 for System Integration.
- Experience working in collaboration with multiple stakeholders, including government agencies, development partners, regional institutions, and technical service providers.
- Ability to work effectively with remote regional teams and participate in regional coordination and learning activities.
Qualification / Education (20 points):
- A University Diploma/Bachelor’s in Information Technology, Computer Science, Health Informatics, Digital Health, Information Systems or another relevant discipline
- Knowledge and Skills (10 points):
- Any other relevant areas of expertise.
Please note that an interview and test may be administered if required to top ranked candidate(s).
The remuneration package for this position is attractive and will be determined based on qualifications, experience, and previous remunerations for similar assignments.
Further information can be obtained at the email above during office hours 08:30 to 16:30 hours weekdays.
A firm is eligible to nominate an individual – however, note that only the experience and qualifications of the nominated individual shall be used in the selection process, and that (their) corporate experience shall not be considered. The firm, if proposing an individual, must specify whether the contract would be signed with the firm or the proposed individual.
The attention of interested Consultants is drawn to the World Bank’s Procurement Regulations for IPF Borrowers, dated Feb.2025 (“the Regulations”), setting forth the World Bank’s policy on conflict of interest. A Consultant will be selected in accordance with the above cited Procurement Regulations.
INSTRUCTION FOR SUBMISSION:
Expressions of interest must be submitted to the address below by e-mail no later than 16:30pm (Tongan Time) on Friday, 17th July 2026.
Subject: Expression of Interest – ICT Officer
Attn: Dr. Reynold ‘Ofanoa
Chief Executive Officer
Ministry of Health
Taufa’ahau Road
Nuku’alofa
Tonga
Email:
reynoldofanoa [at] gmail [dot] com;
jyskwok [at] outlook [dot] com
s [dot] akauola [at] outlook [dot] com
Tel: (676) 23-045
Documents that MUST be submitted:
- A cover Letter indicating your interest in this assignment (addressed to the CEO, Ministry of Health).
- Curriculum Vitae of the Applicant (must include at least two referees and their details).
- Statement addressing the Evaluation Criteria as stated in the Terms of Reference.
- Supporting Documents: Transcripts, certificates, supporting letter from referees, and any other document that may be of support to your application.
Please limit your CV to only 3-5 pages addressing each of the Selection Criteria with exact details.
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