9106 US Embassy Vacancies 25 Mar - 8 Apr 2026

VACANCIES

1. Public Engagement Assistant

2. General Services Assistant

Overview

Hiring Path

• Open to the public

Who May Apply/Clarification From the Agency: This position is open to:

• All Interested Applicants / All Sources

Security Clearance Required:

• For USEFM - FP grade is FP-05. Actual FP salary authorized by Washington D.C. Public Trust - Background Investigation

Appointment Type

• Permanent

Appointment Type Details:

• Indefinite subject to successful completion of probationary period

Marketing Statement:

• EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary:

• The U.S. Mission in Nuku'alofa, Kingdom of Tonga is seeking eligible and qualified applicants for the Public Engagement Assistant in the Public Diplomacy Section.

Supervisory Position: No
Relocation Expenses Reimbursed: No
Travel Required: Not Required

Duties

The Public Engagement Assistant is the locally employed (LE) staff strategist/advisor responsible for the Mission's Public Diplomacy (PD) engagement with the Press and Media (PM), Established Opinion Leaders (EOL), and Emerging Voices (EV) audience sectors in Tonga. Plans, implements, and evaluates PD strategies, programs, and activities to educate and inform target audiences and increase public support for U.S. policies. In coordination with the PD section and taking direction from the Charge d'Affaires a.i. or Ambassador, at Embassy Nuku'alofa, arranges interviews, press conferences, and media events for Mission officers. Manages the Embassy's education outreach, academic advising, English language, experiential learning, and exchange and alumni programs. Coordinates content and delivery channels (traditional and digital) to engage key audiences; builds and maintains Mission flagship digital properties (social media, website content) in coordinatoin with the PD Section and officers at Embassy Nuku'alofa.

Qualifications and Evaluations

Requirements:

• All selected candidates must be able to obtain and hold a security certificate or appropriate security clearance.
• All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
• Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements:

• You will be evaluated against the qualifications and requirements in this vacancy announcement.
• You may be asked to complete a pre-employment language or skills test.

Evaluations:

• You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

OPTION 1:

• Experience: At least four (4) years of progressively responsible experience in a multilingual, multicultural, multinational, academic, or governmental work environment is required, with communications, project management, audience/market analysis, and managing social media accounts as significant parts of the job.
• Education: University degree in Journalism, Communications, Management, Public Administration, Education, Political Science, or local equivalent.

OPTION 2:

• Experience: At least six (6) years of progressively responsible experience in a multilingual, multicultural, multinational, academic, or governmental work environment is required, with communications, project management, audience/market analysis, and managing social media accounts as significant parts of the job.
• Education: At least two years of college or university studies.

OPTION 3:

• Experience: At least eight (8) years of progressively responsible experience in a multilingual, multicultural, multinational, academic, or governmental work environment is required, with communications, project management, audience/market analysis, and managing social media accounts as significant parts of the job.
• Education: Secondary school.

Please address these factors in your ERA application under Major Duties and Responsibilities, and Education.

Language:

• English: Fluent; speaking, reading & writing, may include the ability to translate. (This may be tested)
• Tongan: Fluent; speaking, reading & writing, may include the ability to translate. (This may be tested)

Please address this language requirement in your ERA application. 

Job Knowledge:

• Comprehensive understanding of Tongan press and media institutions, professional journalism standards and practices, and trends in audience preferences for information consumption (print, TV, radio, online) is required. Must have an understanding of communication trends in the region and internationally. Must have knowledge of marketing techniques, market analysis, and audience analytics in Tonga. Detailed knowledge of Tongan higher education, business, and professional exchange programs in required. Detailed knowledge of Tongan secondary education, exchanges, and youth programs is required.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

• Must have strong analytic skills. Must have excellent customer relations, interpersonal, and cross-cultural communication skills. and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including for public speaking, interviewing for evaluation purposes and written reports and material for publication. Strong project management skills are required. 

Please address this factor in your ERA application under Major Duties and Responsibilities.

Special Work Environment and Conditions:

• Must be available to travel throughout Tonga on a regular basis.

Benefits and Other Info

Benefits:

Agency Benefits:

• The U.S. Mission offers a competitive compensation and benefits package for local employees, including signing bonus.
• For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

Other Information - HIRING PREFERENCE SELECTION PROCESS:  

• A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference. 

HIRING PREFERENCE ORDER 

1. Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights ** 

* IMPORTANT:  US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.  

** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau. 

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

ADDITIONAL EMPLOYMENT CONSIDERATIONS

The following apply to EFMs, USEFMs, and AEFMs only:

• Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
• Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.

The following apply to Locally Employed (LE) staff only:

• Current employees serving a probationary period are not eligible.
• Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.

How to Apply:

Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.

Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office

To request a reasonable accommodation, please contact the HR Office.

Required Documents:

Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.

All Applicants:

• Resume/CV
• Passport/Government-issued ID
• Education Certificate/s
• Education Transcript/s
• Residency Permit (if applicable)
• Work Permit (if applicable)
• Language Scores (if applicable)
• Driver’s License (if applicable)
• Professional License (if applicable)

In addition, Eligible Family Member (EFM) Applicants must submit:

• Copy of Sponsor's Travel Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:

The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website.

Thank you for your application and your interest in working with us.

--

2. General Services Assistant

Overview

Hiring Path

• Open to the public

Who May Apply/Clarification From the Agency: This position is open to:

• All Interested Applicants / All Sources

For USEFM - FP grade is FP-05. Actual FP salary authorized by Washington D.C.

Security Clearance Required: Public Trust - Background Investigation

Appointment Type: Permanent

Appointment Type Details: Indefinite subject to successful completion of probationary period

Marketing Statement: EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary: The U.S. Mission in Nuku'alofa, Kingdom of Tonga is seeking eligible and qualified applicants for the Public Engagement Assistant in the Public Diplomacy Section.

Supervisory Position: No
Relocation Expenses Reimbursed: No
Travel Required: Not Required

Duties

The position performs a combination of GSO duties for the U.S. Embassy in Tonga involving shipment and customs administration, procurement execution, property management, travel coordinator, leased housing management, and motor pool operation. Coordinates daily and advanced assignments for all drivers to schedule transportation for post personnel and official visitors. May assist other officers as staffing needs required, including but not limited to cnosular duties, facilities management and/or mail room operation.

Qualifications and Evaluations

Requirements: 

All selected candidates must be able to obtain and hold a security certificate or appropriate security clearance.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements: Please see the Qualifications Section.

Evaluations: 

You will be evaluated against the qualifications and requirements in this vacancy announcement.

You may be asked to complete a pre-employment language or skills test.

You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

OPTION 1:

• Experience: At least three (3) years of experience in procurement, inventory management, logistics management, shipment or transportation, international trade, leasing or customer services is required.
• Education: At least two (2) years of college or university studies is required.

OPTION 2:

• Experience: At least five (5) years of experience in procurement, inventory management, logistics management, shipment or transportation, international trade, leasing or customer services is required.
• Education: Secondary school.

Please address these factors in your ERA application under Major Duties and Responsibilities, and Education.

Language:

English: Fluent; speaking, reading & writing. (This may be tested)

Tongan: Fluent; speaking, reading & writing. (This may be tested)

Please address this language requirement in your ERA application.

Job Knowledge:

Knowledge of host country business practices (e.g. bargaining practices, customs laws, cultivating relationships with government and private sector contacts) as well as the general structure of local administrative offices such as the Ministry of Foreign Affairs, Diplomatic Services Bureau, Tax Authority, and Motor Vehicle Authority. Knowledge of local post offices, airport and train facilities, as well as a local courier system.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

Good oral and written communication skills, to include ability to write clear and concise documents, reports, and policy guidelines. Ability to negotiate with suppliers and vendors for the best price and quality, ability to plan and schedule projects and meet deadlines. Computer literate-skilled in use of Microsoft Outlook, Word, Excel, etc. (These skills may be tested)

Please address this factor in your ERA application under Major Duties and Responsibilities.

Benefits and Other Info

Benefits:

Agency Benefits:

You will be evaluated against the qualifications and requirements in this vacancy announcement.

You may be asked to complete a pre-employment language or skills test.

You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

OPTION 1:

Experience: At least three (3) years of experience in procurement, inventory management, logistics management, shipment or transportation, international trade, leasing or customer services is required.

Education: At least two (2) years of college or university studies is required.

OPTION 2:

Experience: At least five (5) years of experience in procurement, inventory management, logistics management, shipment or transportation, international trade, leasing or customer services is required.

Education: Secondary school

Please address these factors in your ERA application under Major Duties and Responsibilities, and Education.

Language:

English: Fluent; speaking, reading & writing. (This may be tested)

Tongan: Fluent; speaking, reading & writing. (This may be tested)

Please address this language requirement in your ERA application.

Job Knowledge:

Knowledge of host country business practices (e.g. bargaining practices, customs laws, cultivating relationships with government and private sector contacts) as well as the general structure of local administrative offices such as the Ministry of Foreign Affairs, Diplomatic Services Bureau, Tax Authority, and Motor Vehicle Authority. Knowledge of local post offices, airport and train facilities, as well as a local courier system.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

Good oral and written communication skills, to include ability to write clear and concise documents, reports, and policy guidelines. Ability to negotiate with suppliers and vendors for the best price and quality, ability to plan and schedule projects and meet deadlines. Computer literate-skilled in use of Microsoft Outlook, Word, Excel, etc. (These skills may be tested)

Please address this factor in your ERA application under Major Duties and Responsibilities.

Benefits and Other Info

Benefits:

Agency Benefits The U.S. Mission offers a competitive compensation and benefits package for local employees, including a signing bonus.

Other Information:  HIRING PREFERENCE SELECTION PROCESS:

A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.

HIRING PREFERENCE ORDER

1. Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*

2. AEFM / USEFM

3. Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **

* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

ADDITIONAL EMPLOYMENT CONSIDERATIONS

The following apply to EFMs, USEFMs, and AEFMs only:

• Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
• Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.

The following apply to Locally Employed (LE) staff only:

• Current employees serving a probationary period are not eligible.
• Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.

How to Apply

How to Apply: 

Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.

Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

Required Documents: Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.

All Applicants:

• Resume/CV
• Passport/Government-issued ID
• Education Certificate/s
• Education Transcript/s
• Residency Permit (if applicable)
• Work Permit (if applicable)
• Language Scores (if applicable)
• Driver’s License (if applicable)
• Professional License (if applicable)

In addition, Eligible Family Member (EFM) Applicants must submit:

• Copy of Sponsor's Travel Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps: 

The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website.

Thank you for your application and your interest in working with us.

--

Matangi Tonga Online ref. #9106 U.S Embassy, 25 Mar - 8 Apr 2026