At Digicel, we are looking for dynamic people to join our growing team. These fantastic opportunity is available and if you have the ability to operate effectively in a fast paced telecommunication industry and meets the desired requirements; then we would like to hear from you!
2 VACANCIES
FINANCE AND ADMINISTRATION MANAGER
DISTRIBUTIONS AND MOBILE FINANCIAL SERVICE MANAGER
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1. FINANCE AND ADMINISTRATION MANAGER
This role will be based in Tonga and accountable for the administrative, tax and compliance and financial support to the Hub Finance team. Also needs to ensure and assist in proper and accurate financial results. Overlook all aspects of financial operations on ground. The role also responsible to organize and coordinate office administration and procedures for the CEO - Tonga, Manage Facilities and Fleet Departments to ensure organizational effectiveness, efficiency and safety. The incumbent is responsible for developing intra -office communication protocol streamlining administrative procedures, inventory control, office staff supervision and task delegation.
Key Responsibilities:
Planning
- Ensure proper compliance with Statutory bodies. Mainly IRD and RBF.
- Timely and correct lodgement of statutory returns including super, PAYE and CT for both DTL and DMV.
- Manage cash flow; payments and overall DMM business.
- Assist in performing all tasks necessary to achieve the revenue and EBITDA targets without jeopardizing the financial integrity and governance.
- Participate in developing new business opportunities.
Operations
- Maintain in-depth relations with all members of the management team.
- Manage the day to day accounting functions and ensuring timely deliverables of information to the Hub Finance team.
- Implement operational best practices.
- Overall in-charge of debt collections.
- Ensure correct stock reporting and management.
- Managing overall cosh count and petty cash compliance.
Financial Information
- Assist the SFM in overseeing the management and coordination of all fiscal reporting activities for the company including: organizational revenue/expense and balance sheet reports, reports to group finance and external parties.
- nsure adequate controls are installed and that substantiating documentation is app roved and available such that all internal and external audits are passed with satisfactory ratings.
Administration
- Organize and schedule meetings and appointments for CEO - Tonga . Partner with HR to maintain office policies as necessary.
- Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
- Manage contract and price negotiations with office vendors, service providers and office lease.
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored.
- Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts and office systems with the Procurement team.
- Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office.
- Manage the Facilities and Fleet Team and ensure that the day to day operations for both teams is well planned.
- Ensure top performance of Facilities and Fleet staff by providing them adequate coaching and guidance.
- Participate actively in the planning and execution of company events and responsible for developing standards and promoting activities that enhance operational procedures.
- Ensure filing systems are maintained and current including Fleet Vehicle Policy.
- Review and approve office supply acquisitions.
- Maintain a safe and secure working environment.
- Ensure genera l insurance cover is renewed on a timely basis.
- Assist the OHS Committee with any request for office improvements.
- Any other task assigned by Line Manager.
Academic qualifications, Experience and Skills a required for this role:
- Minimum of Bachelors Degree in Accounting and Management.
- Qualified accountant with minimum 3 years experience in a similar role.
- Strong people management skills.
- Experience of high volume transactions environment.
- Highly organized and efficient.
- Team player.
- Effective and organized person.
- Strong people management skills.
- Strong Communication skills.
- Ability to influence.
- Good problem solving skills.
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2. DISTRIBUTIONS AND MOBILE FINANCIAL SERVICE MANAGER
This role will report to Head of Commercial- Tonga and responsible to provide a proactive approach to the direction and continued growth in the Distribution of Recharge/Top Up for the Tonga Market. Lead the local Distribution team with daily monitoring and tracking of sales and providing opportunities in both the Consumer and Reseller space to enable further growth in the market
Successful applicants will accountable to develop growth strategy in areas such as EVD and overall sales by monitoring and actively contributing to delivering on monthly targets. In addition, role will also responsible to develop growth strategy, policies, and procedures for the roll-out of Mobile Financial Services (MFS) initiatives and ensure sustainable market dominance as set out in Digicel Tonga Limited. You are responsible for ensuring the business is compliant with all Anti-Money Laundering /Combating Financing of Terrorism and Fraud Prevention in your country of responsibility. You also need to define and communicate the key controls and processes that need to be in place and coordinate with the Market Team a plan and timeline to implement them.
Core Responsibilities
- Responsible for daily tracking of sales delivered by Interline sales team and local sales team on servicing of resellers in market
- Developing incentives and sales strategy to penetrate zones less performed and reward high performing resellers.
- Responsible in getting insights on consumer behaviour, reseller buying patterns, Digicel experience feedback and consumer spend that will affect supply and demand of recharge in market.
- Building strong relationships to top IQ resellers and 6-monthly reseller audit to gather insights around brand assessment, customer experience and areas of improvement
- Proactive approach to propose, plan and implement sales strategy in liaison with the Commercial Head and providing thorough training on promotions and products to local Distributor team on a monthly basis
- Manage the distribution of sim to resellers and activation growth based on Gross Ads
- Ensure achievement of targets including sales presence, employee satisfaction and NPS, subscriber base maintenance and growth.
- Drive Digicel Top Up based on Telepin platform by incentivizing agents internally, manage, and promote initiatives around Reward and Recognition.
- Develop and implement an effective route to market plans to ensure market dominance of MFS products/services.
- Implement channel innovation and ensure Digicel Mobile Financial Services is sustainable innovates and build on its product portfolio in the market.
- Ensure conformance to regulatory obligations of Digicel MFS products while maintaining a ba lanced relationship with key stakeholders.
- To review procedures, policies, workflows and quality control programs within the Mobile Financial Services division.
- Effective management of the sales force to ensure maximum business impact in terms of new Customer acquisition, and revenue growth
- Prepare presentations, reports, analysis as and when required by the Commercial Head and CEO Support the CEO and other SMT members, as and when required.
Academic qualifications, Experience and Skills required for this role:
- Diploma/Degree in Business Management/administrations.
- Minimum 3-5 years of experience in business management.
- Excellent communication and interpersonal skills are essential, including tact and diplomacy.
- Experienced in leadership development initiatives
- Experienced working in a fast paced and changing environment.
- Ability to work well under pressure.
- Able to manage multiple projects and priorities simultaneously.
- Experienced in dealing with and managing external partners and customers.
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Express your interest for the above roles via Digicel’s Careers Page https://www.digicelgroup.com/en.html, no later than 5:00pm Saturday 8th October 2022.
All applications must be attached with a cover letter, most recent resume, referee details and copies of required qualifications. Applicants must apply online via Digicel Website/Careers Page.
Digicel Tonga (PTE) Limited is an Equal Opportunity Employer
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