P. A. Langi, Tonga Posts needs facts

I would encourage P. A. Langi to contact me directly to provide me with all of the facts so that I can look into this matter. Certainly if the claims made in the letter are accurate, that would not represent an adequate level of service, but it is not possible for the company to properly respond or to take remedial action if we are not made aware of all of the facts. - Lusaene 'Aho.